The Companys business operations are divided into 4 main activities, all of which impact stakeholders in the value chain. Details are as follows:
To ensure the smooth main business operations, the Company recognizes the importance of operating supporting activities as much as main activities. Such supporting activities include sourcing and procurement, recruiting, developing and retaining personnel, technology and information technology management, risk management, information security and cyber security.
Analysis on stakeholders in corporates value chain
Stakeholders | Expectation | Companys Response | Channel to Participate |
Shareholders / Investors | - Good performance and good return on investment - Good corporate governance - Data Transparency - Disclosure of accurate information in a timely manner - Good governance on human right and equality | - Review the Companys strategies and goals to create sustainable returns - Encourage shareholders to attend the Annual General Meeting and participate in asking question and raise opinion in the meeting - Disclosure of company information in a transparent and timely manner through the Stock Exchange of Thailand and other channels including on the Companys website - Provide opportunity for shareholder to directly present their opinions and complaints to the Company | - Annual Report - Annual General Meeting - Contact Investor Relation at Tel. 02-559-2901 -10 Email : ir@spvi.co.th Website : www.spvi.co.th |
Employee | - Treat employee with respect to Human Rights - Provide reasonable and fair compensation as well as other benefit - Comply to labor ethics - Life and property safety - Knowledge development - Opportunity for career advancement | - Manage appropriate and fair compensation including welfare - Fair treat to all employee with equality and respect in Human Right - Provide opportunity and career advancement - Organize training to develop capability to employee - Provide safety workplace | - Orientation for new employees - Information providing to employee - Complaint Center or Human Resource Department - Direct complaint to the management Email companysecretary@spvi.co.th - Annual performance assessment |
Customer | - Quality of product and service both before and after sales - Reasonable price of product and service - Accurate information of product attribute and promotional activity | - Training product knowledge to employee for service efficiently - Provide demonstration product for trial before purchase - Organize workshop to educate product knowledge and technique both at stores and webinar | - Interaction with customers while providing service - Workshop or seminar to provide knowledge and skill to customers both at stores and online - Customer satisfaction survey |
Business Partner | - Fair Trade - Anti-bribery and corruptions - Compliance with commercial terms - Fair treat to business partner - Ontime debt settlement | - Equitable treatment to business partner - Well-defined purchasing process - Knowledge sharing and improvement of product and service - Compliance with trading regulations and conditions - Free trade and fair competition - Give precedence to manufacturing standard - Operations with ethics | - Meeting and discussion with mutual agreement - Opinion exchange including suggestion for improvement |
Community | - Promote and support social activities that are beneficial to community and society - Employment | - Career supports in the local community - Promote and support activity related to society and community | - Community engagement through employment - School and university activities - Stores located in each university |
Sustainability Focus Points
Identification of Key Issues | Prioritization of Critical Issues | Comprehensive Review and Continuous Enhancement |
The company systematically gathers key sustainability issues, considering theframework of its operations and stakeholders, including related businesses. This encompasses factors such as changes in consumer behavior and market competition, covering economic, social, and environmental dimensions | The company meticulously screens and ranks the gathered sustainability issues, evaluating their impact on both the organization and stakeholders. This rigorous process results in the development of a hierarchical table delineating the significance of each identified issue. | The meticulously screened and prioritized sustainability issues, accounting for their multifaceted impacts on stakeholders within economic, social, and environmental realms, undergo continuous scrutiny. The key issues, strategically ranked, are presented to senior management for meticulous examination, ensuring the accuracy and comprehensiveness of pivotal matters. A commitment to regular monitoring and refinement of the sustainability assessment process underscores our dedication to perpetual enhancement. |
Environment Aspect: 1. Offering products and services of superior quality. 2. Implementation of strategic energy management. 3. Adoption of rigorous waste management practices. | Social Aspect: 4. Occupational health and safety measures for employees. 5. Professional development initiatives for staff. 6. Accessibility to products and services. 7. Community and societal development | Economic Aspect: 8. Sustainable and stable financial performance. 9. Provision of excellent services and innovative customer experiences. 10. Customer expectations and satisfaction. |
The Company recognized the value and the crucial role of the employee. The Company believes that quality employees are the most important factor that led the organization to sustainable growth. In addition, the Company gives precedence to business operation under good corporate governance and adherence to ethical principles along with social responsibility by taking into account the stakeholders related both inside and outside organization from shareholders, customers and society.
Human Capital Management
The Company has a policy to reinforce and develop its employees to be knowledgeable, skilled, and experienced in their work, while maintaining strong ethical standards and integrity in their duties.
In 2024, the Company organized training sessions for both management and staffs, including internal and external training programs. The percentage of management and staffs who have been trained are 53.43 percent of the average number of employee during the year which is proportionate to more than 50 percent of average number of employees and the total number of training hours is 66 hours per year and accounted for an average of 6 hours per person per year.
In addition, the company places great emphasis on succession planning and has prepared for the development of future leadership by offering Leadership training to employees identified as part of the Talent group.
Biosafety
The Company has a policy that focuses on the quality of work life of employees and treating the employees fairly, as well as providing a good working environment and taking into account the employees welfare for their safety. Therefore, the Company has provided life insurance and health insurance to the employees as well as provident fund and annual health check program for all employees. In addition, the Company also cooperated with Siam Commercial Bank to provide benefits of special rate for loan to employees. Moreover, the Company provides a good working environment and takes into account the welfare to ensure safety for employees. Referring to data on accidents and absence from work status in 2024, it was found that the statistics of accidents or the rate of absence due to work-related illness were zero.
Respecting Human Right
The Company adheres to the principle of equality and human rights as well as uses it as the main idea to drive organizations. The Company gives equal importance to employees at all levels by not discriminating against any individual person due to their race, religion, gender, age, marital status, and disability. The Company also strictly complies with the policy of no child and illegal labor as well as prepared guidelines for its responsibility to the employee in the Code of Conduct and Ethics manual. In 2024, the Company had a harmonious labor environment with no reported disputes or human rights violations.
Principled Treatment of the Workforce
The Company maintains a steadfast commitment to recognizing employees as invaluable assets crucial to propelling and guiding the company towards achieving its objectives. To this end, the company ensures diligent compliance with legal standards and ethical practices across various facets, including opportunities, compensation, appointments, promotions, and capacity development.
The foundational principles adhered to are as follows:
(1) Treat employees with courtesy and dignity
(2) Provide fair compensation to employees
(3) Maintain a working environment that is safe for the employees life and property at all times
(4) Appointment and job transfer as well as rewarding and punishing employees by considerate their trustworthy, knowledge, abilities, and appropriateness of the employees
(5) Give precedence to developing competencies of the employees
(6) Comply with laws and regulations related to employees strictly
(7) Avoid any unfair behavior affecting to job security of employees or any threat action and put pressure on the employees
Employment of Persons with Disabilities
The Company has a policy of non-discrimination and provides equal employment opportunities, including the employment of persons with disabilities in accordance with the relevant employment laws. The Company also supports and promotes the equal employment of persons with disabilities in positions they are capable of performing. In 2024, the Company employed a total of 6 persons with disabilities, representing 1.17% of the total permanent staff, which exceeds the 1.0% requirement set by the Empowerment of Persons with Disabilities Act, B.E. 2550.
The Company realizes the importance of conducting business with integrity by adhering to good corporate governance to support work with transparency, verifiable, and free from any kind of corruption. The Board of Directors has established an anti-corruption policy and guideline which covers various issues including gifting, supporting entertainment expenses, supporting political activities, business connection and government procurement, whistle-blowing and complaint, as well as the process of handling complaints and protecting the whistleblowers and related persons. This policy is for the directors, executives and employees of the Company to use as guidelines for anti-corruption practices.
The Company is committed to build satisfaction and confidence in its customers by providing the good products and services as well as maintaining good relationships by focusing on trading with integrity and fairness. The practice guidelines are as follows.
(1) Committed to providing up-to-date goods and always improving services to serve the needs of customers
(2) Offer the qualified product and service at fair price
(3) Provide accurate information to customer without exaggeration that causes misunderstanding in quality, quantity or any conditions of that product or service
(4) Provide after-sales service in order to facilitate customers efficiently
The Company recognized that the Company survived and grew up by the support of society and community. Therefore, to maintain a good society and community, the Company has adhered to the following principles.
(1) Participating in social activities in providing support to educational activities and knowledge development for all ages and genders
(2) Conducting business in a way that does not conflict with Thai tradition and custom and with no harm to society.
In 2024, the Company provided continual support for multiple educational projects to support university instructors, educational staff, as well as youth, and their parents. The projects are as follows.
- The Learning with iPad project which aims to educate teachers to use iPad for teaching and educate students to use iPad for learning at school. The participating schools are La Salle Chotiravi Nakhonsawan School, Princess Sirindhorns College, Sansaiwittayakom School, Suankularb Wittayalai Chonburi School, Takhliprachasan School, Thanyarat School, and Thanyasitthisin School.
- The Learning with Mac project with Hatyai Wittayalai School, which aims to educate teachers to use Mac for teaching.
The Company participated in the SET Social Impact Gym 2024 program under the concept From Planting to Plate, which was organized by the Stock Exchange of Thailand (SET) in collaboration with the Listed Companies Association (maiA). This program aims to enhance the business capabilities of Social Enterprises (SE) to help them operate effectively and efficiently, with the goal of encouraging social entrepreneurs to take part in addressing social issues across various dimensions, such as community development, agriculture, healthcare, and the environment. The program also seeks to achieve sustainable outcomes in both business and social impact. Mr. Trisorn Volyarngosol, Managing Director, volunteered as a coach for Kit Forward Co., Ltd. for a period of 9 weeks, totaling 27.50 hours.
Kit Forward Co., Ltd. is a social enterprise focused on addressing community development and agricultural issues. The company provides organic vegetable farm management services through a smart farming system enhanced with IoT technology to improve farm management efficiency and reduce production costs, while maintaining product quality. The company oversees the entire growing process to ensure that the vegetables delivered to consumers are truly high-quality and safe. The production process is also fully traceable, allowing farmers to manage production effectively and consistently.
Before the Meeting
On the day of the Meeting
After the Meeting
The Company has established measures to prevent conflicts of interest that may arise from transactions between the Company and persons who may have conflicts.
The company respected the rights of relevant stakeholders and treated them fairly as follows:
Furthermore, the company held the anti-frauds and corruptions policy and prohibits any kind of bribery for the business interest of the company. The company assigned the risk assessment and guideline for corporate good governance in order to prevent and monitor the frauds and corruptions in the organization. As well as, the company emphasized the participation of the relevant stakeholders to determine business transparency, compliance with corporate good governance policy, as well as the best practice to anti-corruptions in organizations. Those who witness the violation can report to the board of director through company secretary or internal audit department. The report of violation will be investigated and the whistle-blower will be well protected by company.
Measure of Witness Protection
Channel to report the offense
The Board of Directors recognized the importance of accurate and transparent disclosure of information, both financial and non-financial, as stipulated by the regulations of the Securities and Exchange Commission and the Stock Exchange of Thailand. It also disclosed other significant information that might affect the price of the companys securities, and might have an impact on investors and stakeholders decision. This was carried out to ensure that related parties obtain equal information. The company disseminated information of the company to shareholders, investors and general public through various channels provided by the Stock Exchange of Thailand and the companys website: www.spvi.co.th./investor-relations/
The Board of Directors was responsible to review and ensure the reliability, completeness and rationality of the companys financial statements. The companys financial statements must be prepared in accordance with generally accepted accounting principles and use appropriate accounting policy with consistency and careful judgment. The responsibility of the Board of Directors to the financial statements together with the report of the auditor must be included in the Annual Report Form (56-1 One Report). The roles of the Board of Directors and the Audit Committee, number of board meetings, and the number of meetings each director attended during the past year, must be clearly reported. In addition, the company was appointed to report the change of stockholding of board of director and management in every broad meeting. The stockholding of board of director in 2024 was reported as following.
Securities holding information of the directors and management in the past fiscal year / 15.1
The company set up an Investor Relations Department to handle information and communication with shareholders. Investors and securities analysts could reach the company via the following contact details:
Telephone: 0 2559 2901-9
Email: ir@spvi.co.th
Correspondence: Investor Relations In addition, investors could also study the companys information on the website: www.spvi.co.th.
In 2024, The Company has attended in Opportunity Days organized by the Stock Exchange of Thailand for 4 times in order to provide information about business and operation of the company to analysts, investors, and the media. From the attendance in February 21, May 16, August 16 and November 19, the company got good feedback from the investors, shareholders and other participants.
The company has appointed Nomination and Remuneration Committee to nominate the companys directors, it was confident that the current Board of Directors comprised highly qualified individuals with knowledge, capabilities, skill sets and experience. They were well recognized and had a good understanding of the roles and responsibilities of the Board of Directors.
1. Structure of the Board of Directors
Currently, the companys Board of Directors consisted of 8 members comprising:
a) 2 Executive Directors
b) 6 Non-Executive Directors, including among others, the Chairman. Of all the Non-Executive directors, there were 3 Independent Directors (The number of Independent Directors was more than one-third of the total number of director
In addition, the Board of Directors also appointed the following committees to assist in overseeing the overall operations of the company.
2. Roles, Duties and Responsibilities of the Board of Directors
The company stipulated that the Board of Directors complied with the Code of Best Practices for directors of listed companies under the guidelines of SET. The Board must understand and be aware of their roles and responsibilities as well as carry out their assignments in accordance with relevant laws, the companys objectives and Articles of Association. They should direct the company in accordance with resolutions of the shareholders' meeting with honesty, integrity, while seriously taking into consideration the interests of the company and shareholders. The Board of Directors would act as the policymaker who determined business targets, operating plans and budgets of the company as well as supervise the management team to operate the business according to specified policies, plans and budgets. It should also ensure that the plan be effectively and efficiently executed for the best benefits of the company and shareholders.
3. Board of Directors Meetings
The company had set a policy that the Board of Directors would hold a meeting at least once every 3 months and had been scheduled in advance throughout the year. In addition, a special meeting could be called if it was deemed necessary. Agendas would be clearly defined, and the meeting documents would be sent 7 days in advance to allow sufficient time for the directors to review prior to the meeting. Each meeting would be recorded, and minutes of meeting would be prepared in writing. All approved documents must be properly stored for future reference and inspection.
In 2024, there were 5 meeting arranged. The meetings were scheduled in advance throughout the year in order to ensure the attendance of all directors. The boards members who attended the meeting are as shown in Management Structure.
4. Non-Executive Director Meeting
The Board of Director had determined to arrange non-executive meeting at least 1 time in order to encourage non-executive directors to exchange opinion and consider variety of issue both the companys business and public interests. In 2024, the company has arranged non-executive meeting to determine the performance of the Board of Director, the compliance of Corporate Good Governance (CG Code) for the 2017 Listed Company, and other issues.
5. Remuneration of Directors and Management Team
The company had a policy to provide reasonable remuneration for the companys directors and management team, which should be sufficient to attract and retain the directors and the management team. The remuneration would be justified with their responsibilities and competitive with other companies remuneration within the same industry. Factors to be considered include experience, duties, roles and responsibilities of the directors. Moreover, the remuneration of the directors must be approved by the general meeting of shareholders. Meanwhile, remuneration of the management team must comply with the principles and policies set by the Board of Directors, which was also based on obligations, responsibilities and performance of each executive as well as the operating results of the company.
6. The Orientation of new director
The Board of Director provided an orientation program for new directors to gain a thorough understanding of the Companys business and managements in order to prepare the directors to perform their duties.
7. Development of Directors and Management Team
The Board of Directors had set a policy to promote and support training and education for corporate governance to related parties, including directors, Audit Committee, management team and corporate secretary. This was to encourage and continuously enhance their efficiency and effectiveness.
In 2024, there were 8 directors who attended training courses to enhance their knowledge. Details of training course are as following;
- Broadening Boards Perspective on Risk and Compliance
- ESG: Understanding & Crisis Management
8. Self-assessment of Board of Directors
The Board of Directors has set a self-assessment of Board of Directors, individual director, and sub-committee in order to evaluate performance, as well as to review and evaluate the comments toward any issues related to companys operations and performance of Board of Directors. This process will improve corporate governance
Compositions and Appointment of Independent Director
The Board of Directors shall collectively consider the qualifications of a candidate to be filled in a position of Independent Director basing on the qualifications and prohibited attributes prescribed in the Public Limited Companies Act, Securities and Stock Exchange Laws, Notifications of the SEC and/or other related rules and regulations. In addition, the Board of Directors shall determine candidates with qualified work experience and suitable skills for the position of Independent Director and then propose these candidates to a shareholders meeting for their consideration and appointment. The company has a policy that at least a third of the Board of Directors (consisting of at least three people) must be Independent Directors.
Qualifications of Independent Directors
The positions of the Chairman and the members of the Audit Committee shall remain valid until the end of their respective responsibility as Directors of the company.
Upon completing their term, the Chairman and the members of the Audit Committee can be reelected to the Audit Committee by shareholders.
Controls on the Use of Inside Information
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Mr. Teera Aphaiwongse Chairman of the Board Independent Director Chairman of Audit Committee Chairman of Nomination and Remuneration Committee | Mr. Sujin Suwannagate Vice Chairman of the Board Independent Director Member of Audit Committee Member of Nomination and Remuneration Committee | Mr. Min Intanate Director (Authorized Directors) Executive Chairman |
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Mr. Narathorn Wongvises Director (Authorized Directors) Chairman of Risk Management Committee | Mr. Trisorn Volyarngosol Director (Authorized Directors) Executive Director Member of Risk Management Committee Managing Director | Mrs. Petcharat Volyarngosol Director (Authorized Directors) Executive Director Member of Risk Management Committee |
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Mr. Sophon Intanate Director | Mrs. Susama Rativanich Independent Director Member of Audit Committee Member of Nomination and Remuneration Committee |
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